Shipping policy

Shipping Policy

Thank you for shopping with Voyana.

Order Processing

Orders are processed within 1–3 business days (Monday through Friday, excluding holidays). You will receive a confirmation email once your order has been placed and another email with tracking information when your order ships.

Shipping Times

Estimated delivery times are 5–12 business days after your order has been processed. Delivery times may vary depending on your location and shipping carrier.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number so you can monitor your package's progress.

Delays

While we strive to deliver your order on time, shipping delays caused by carriers, weather, customs, or other unforeseen circumstances may occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Voyana is not responsible for delays or lost packages due to incorrect or incomplete shipping information provided at checkout.